Redesigning the Demo Request: A Small UX Change with a Big Impact
Requesting a product demo sounds simple—until it isn’t. At REVE Chat, the sales team relies heavily on product demos to connect with potential clients. Before any demo happens, users need
Choosing a User Research Method
Creating user-centered designs is no longer optional—it’s essential. But how do you really know what your users need, want, or struggle with? That’s where UX research methods come into play.
Pattern Matching in UX: Why Consistency Is the Secret to Great Design
When designing any service or product, one powerful rule I always follow is: make similar things similar. It sounds simple, right? But this small idea, known as pattern matching, holds
The Impact of Decision Fatigue on Digital Products
Imagine going to a restaurant with a menu that’s 20 pages long. You flip through appetizer after appetizer, dozens of main courses, and a mountain of dessert options. It feels
The Myth of ‘Fewer Clicks’: What Really Makes an Interface Feel Fast
Spoiler: It’s not about speed — it’s about flow. “It doesn’t matter how many times I have to click, as long as each click is a mindless, unambiguous choice.” —